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Retail clubs: a perfect soft launch into symbol retailing?

What do retail clubs offer for indies that want to take on the mults but retain their independence?

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Inconvenient truth: c-store business is changing fast

Booker’s deal this morning is just another thing that proves the sector needs to stay on its toes

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Social media masterclass: a modern way to engage customers

The world of social media can seem confusing, but the likes of Twitter and Facebook offer unprecedented access to consumer

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Convenience stores on a mission: get smart and chill out

Convenience shoppers are on a mission. And if independent retailers want to help them they need to get smarter.

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Grocery Retail Structure 2015: how c-stores can keep up

As more shoppers eschew traditional weekly shops, c-stores are benefiting. But easy street it is not.

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Concierge services: the new 'c' in c-stores?

The ‘c’ in c-store will always mean convenience, but in 2015 it also stands for concierge…

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C-store concierge offers will convert custom to cash

For a successful shop to survive, the tried and tested ’c’s remain

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Sunday Trading: who will benefit and who will suffer?

Opening the doors to longer trading hours on a Sunday may provide a shot in the arm to Tesco’s ailing superstores, but it will be Asda that benefits the most

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Paypoint row: Time to think outside the box?

Market conditions have forced PayPoint to cap commissions, it claims. That’s rubbish, say independents. So what happens next?

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Nisa hits the road in fight to restore profitability

Out on the road, CEO Nick Read has found members supportive

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Free parking: an unfair advantage for the supermarkets

Disillusionment with UK supermarkets grows apace, but free parking still gives them one crucial, unfair advantage

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M Local sale is a sad end for a great concept

Our news editor reminisces over one of the best convenience stores he ever visited - the first ever M Local

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Changing Nature of our Shopping Habits: shift underlined

The combative tones of John Humphrys and his co-presenters on Radio 4’s Today programme are part of the morning ritual…

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Mike Greene's M Local plans will be fascinating to see unfold

Location, location, location! That’s what I’ve been thinking about this week…

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Coffee-to-go: how to cash in

More and more Brits are expecting to be able to pick up premium cups when they visit forecourts and c-stores

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Van man Mike Greene itching to get My Local on the road

The entrepreneur is confident simple changes to layout and ranging can work wonders for the stores whatever the locations

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Living wage means rethink of price-marked packs

Nobody is against the principle of paying valued staff more money, provided the business model can sustain it

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How hot made all the difference for the Jethwas

Baz Jethwa spent £400,000 on a posh refurb for his store in Farnworth

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Making the most of the tobacco display ban

Six months on, has the impact of the tobacco display ban for small shops been as bad as many feared?

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Smart meters will help small retailers cut electricity bills

Too many small retailers have a poor grasp on their electricity costs, says Sasha Deshmukh of Smart Energy GB

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